There are many things that define a true professional in this business which feed the overall customer satisfaction. In my opinion open, honest and timely communication between agent and customer is the key essential factor which is the cornerstone of a successful business. We had the pleasure working with Hoda as our buying agent and we were truly impressed with her communication and follow up skills. She maintained communication with us even after the closed sale and escrow closure for all the open items/issues which most agents will ignore to follow up. Communication, fast decision making, listening and timely follow up are the crucial keys that you should demand when selecting your agent to secure your dream home in this volatile market with low inventory. Hoda is a true professional and we would highly recommend her.